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Award-winning property styling
 

WE’RE HERE TO HELP
 

Frequently Asked Questions

 
 
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WHAT SERVICES DO YOU OFFER?

A Better Box is not your average property styling service. Our objective is to present your home in such a way so buyers fall in love...and buy. This can be done in a number of ways such as;

  • Consultations; An in-depth walk-and talk to get your home ready for sale with what you already have.

  • Soft Staging; Jazz up existing furniture with accessories, artwork and linen.

  • Vacant Staging; Present each space to it's full potential and reap the benefits of professional styling

  • Staged to Stay; Loved what we did? Love your new home just as much with professional styling

HOW LONG DOES THE PROCESS TAKE?

The process of us working together is broken down into stages;

  • Initial consultation (7-14 days prior to installation)

  • Quote acceptance (7 days prior to installation)

  • Installation (1 day installation)

  • Pack down (Depending on clients contract)

CaN WE USE FURNITURE WE ALREADY HAVE?

Our main objective is to pick the most outstanding pieces to reach the best outcome for your property. Depending on the service chosen, using furniture you already have can be an options.


CAN WE PICK THE FURNITURE?

At A Better Box, we organise all styling and picking of furnishings. We are happy to discuss all ideas and alternatives with you to get the best possible outcome for your properties needs.

How many weeks is a standard contract for?

The standard hire contract is for a 6 week period, with A Better Box Property Styling, you get an additional 2 weeks free should you need it (total 8 week period) . A weekly extension options available once the terms have expired. We also offer a 10% discount if you continue for 4 weeks upfront.

Can furniture be changed or swapped if I don’t like it?

Although we aim to select right the first time every time, we understand every one has their own style. We ask clients to remember, their property is being styled to accomodate a general market style, rather than specific personal taste. If it is your personal opinion that you do not like some selections made, please contact the stylist for something to be replaced, however, due to vast degree of considerations including style and stock availability changes may not be possible. Further fees will apply for replacements.

does domayne have hire insurance coverage?

Domayne hire provide coverage to further protect our clients. If you opt for the coverage over the duration of your hire period, the fee is a standard $100 to be put under the policy. This covers the goods under our protection plan for the duration of the furniture hire period confirmed for Fire, Theft & accidental damages. If an incident occurs, each is assessed on a case by case basis. If a claim is made and logged with Domayne Hire, a one off excess will be applied. Any loss or damages that are under the threshold of $100 will be liable by Domayne hire to cover. If you require further details, please contact your stylist for details.

DOES DOMAYNE COVER YOU IF THERE ARE ANY DAMAGES TO THE PREMISES ON INSTALLATION OR REMOVAL?

Domayne’s removalist are professionals in the field and aim to ensure your property is looked after at all times. We understand that unforeseen incidents can occur, and we prompt you to notify us immediately of any known damages that may have occurred throughout the installation or pack up process. We recommend that you advise us within 24 hours so the damages can be assessed and we can work towards resolving any issues with you efficiently. An inspection report is also completed on installation and pack up of every job, to ensure damage control.